NewbridgeTeddy Bear Christmas Decoration

Collect in Store  -   Allow up to 48 hours, you can collect in store you will get an email once your order is ready.

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Delivery is 2-5 days but generally next day if ordered before 12 o’clock - excluding items to be engraved -

Sale Items Non Refundable

Engraving - Please allow MORE TIME for engraving - we will endeavour to ship engravable items 2-3 days extra added to the normal delivery times - there is the possibility we may ship quicker

Free Delivery on Items over €85 to Ireland and Northern Ireland - including Sale items

SALE DEPARTMENT ITEMS MAY NOT BE EXCHANGED  -  ENGRAVED ITEMS MAY NOT BE EXCHANGED

REFUNDED ITEMS MAY INCUR A REFUND SURCHARGE DUE TO THE REFUND CHARGES BY MERCHANT SERVICES - delivery fees will be deducted from refunds

FREE DELIVERY ITEMS WILL BE DEDUCTED THE FREE DELIVERY FROM REFUNDS

As much as possible we will have stock of all items on the website.  In the rare event that items are sold out and are not available,  you will be contacted immediately so as to organise a refund or completion of a special order (which means the customer advises that they are willing to wait for new stock to arrive and then delivery to them as our earliest convenience).

Returns : All returns must be received on or before 14 days after delivery confirmation.  All tags, boxes and packaging must be intact and not torn or ripped apart.  Items will be refunded on returned goods being in perfect condition and not broken or damaged in any way.  There will be a refund surcharge for returned goods due to the refund cancellation charges by merchant services and if items were delivered Free Of Charge. Delivery charges will be deducted from refunds.

All documents must be included in the return package.

There will be no payment information stored by us at any time.